Terms of Service
Last Updated: January 26, 2026
1. Agreement to Terms
By accessing or using CITRON.AI ("Service"), operated by Mangold, Inc. ("Company", "we", "us", or "our"), you agree to be bound by these Terms of Service. If you disagree with any part of these terms, you do not have permission to access the Service.
2. Description of Service
CITRON.AI is an AI-powered financial analysis platform that provides:
- BILLAI - AI assistant for market questions
- Stock and cryptocurrency analysis tools
- AI-generated market insights and signals
- Technical indicators and charts
- Fair value estimates
- Risk assessment tools
3. Important Disclaimer - Not Financial Advice
THE SERVICE IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND IS NOT INTENDED AS FINANCIAL, INVESTMENT, TAX, OR LEGAL ADVICE.
All information provided through the Service, including AI signals, fair value estimates, technical indicators, and any other analysis:
- Should NOT be construed as personalized investment advice
- Should NOT be the sole basis for any investment decision
- Does NOT guarantee any specific results or returns
- May contain errors or inaccuracies
- Is provided "as is" without any warranties
You are solely responsible for your own investment decisions. Past performance does not guarantee future results. Always consult with a qualified financial advisor before making investment decisions.
4. Subscription Plans and Payment
4.1 Plans
We offer the following subscription plans:
- Free: 3 BILLAI questions (lifetime)
- Pro Monthly: $19/month
- Pro Yearly: $99/year
4.2 Billing
Subscriptions are billed in advance on a recurring basis (monthly or yearly, depending on your plan). Your subscription will automatically renew unless you cancel before the renewal date.
4.3 Payment Processing
All payments are securely processed by Stripe. We do not store your credit card information on our servers.
5. Cancellation and Refund Policy
5.1 How to Cancel
You can cancel your subscription at any time by:
- Using the "Manage Subscription" link in your account
- Emailing us at contact@citron.ai
5.2 Effect of Cancellation
When you cancel, your subscription will remain active until the end of your current billing period. After that, you will lose access to premium features but will not be charged again.
5.3 Refund Policy
Due to the high costs of AI infrastructure and real-time data processing, we are unable to offer refunds once a subscription begins. This is why we offer free questions upfront — so you can experience BILLAI before committing. We want you to be 100% confident before you subscribe.
6. Account Responsibilities
You are responsible for:
- Maintaining the confidentiality of your account credentials
- All activities that occur under your account
- Notifying us immediately of any unauthorized use
- Ensuring your account information is accurate and up-to-date
7. Prohibited Uses
You agree NOT to:
- Use the Service for any unlawful purpose
- Share your account credentials with others
- Attempt to reverse engineer or copy our AI models
- Scrape, crawl, or automatically collect data from our Service
- Resell or redistribute our analysis without permission
- Interfere with the proper functioning of the Service
8. Intellectual Property
All content, features, and functionality of the Service are owned by Mangold, Inc. and are protected by international copyright, trademark, and other intellectual property laws.
9. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, MANGOLD, INC. SHALL NOT BE LIABLE FOR:
- Any investment losses you may incur
- Any indirect, incidental, special, or consequential damages
- Any loss of profits, revenue, data, or goodwill
- Any damages exceeding the amount you paid us in the past 12 months
YOU EXPRESSLY UNDERSTAND AND AGREE THAT YOU USE THE SERVICE AT YOUR OWN RISK.
10. Indemnification
You agree to indemnify and hold harmless Mangold, Inc. from any claims, damages, or expenses arising from your use of the Service or violation of these Terms.
11. Service Availability
We strive to maintain the Service's availability but do not guarantee uninterrupted access. We reserve the right to modify, suspend, or discontinue the Service at any time without notice.
12. Changes to Terms
We may update these Terms at any time. We will notify you of significant changes by posting the new Terms on this page and updating the "Last Updated" date. Continued use of the Service after changes constitutes acceptance of the new Terms.
13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law provisions.
14. Contact Information
For questions about these Terms, please contact us:
Mangold, Inc.
1111b South Governors Avenue
STE 48507
Dover, DE 19904
United States
Email: contact@citron.ai