Privacy Policy
Last Updated: January 26, 2026
1. Introduction
Mangold, Inc. ("Company", "we", "us", or "our") operates CITRON.AI. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Email address, password (encrypted)
- Payment Information: Processed securely by Stripe - we do not store credit card details
- Communications: When you contact us via email
2.2 Information Automatically Collected
- Usage Data: Pages visited, features used, BILLAI questions asked
- Device Information: Browser type, operating system, device type
- Log Data: IP address, access times, referring URLs
- Cookies: Session cookies for authentication and preferences
3. How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our Service
- Process your subscription and payments
- Send you important updates about your account
- Respond to your inquiries and support requests
- Analyze usage patterns to improve user experience
- Detect, prevent, and address technical issues
- Comply with legal obligations
4. Information Sharing
We do NOT sell your personal information.
We may share your information only with:
- Service Providers: Stripe (payments), Firebase (hosting/auth), analytics providers
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
5. Data Security
We implement industry-standard security measures to protect your information:
- SSL/TLS encryption for all data transmission
- Encrypted password storage
- Secure payment processing through Stripe (PCI-DSS compliant)
- Regular security audits and monitoring
However, no method of transmission over the Internet is 100% secure. We cannot guarantee absolute security.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Keep you logged in
- Remember your preferences
- Analyze how you use our Service
You can control cookies through your browser settings. Disabling cookies may affect some features of our Service.
7. Your Rights
You have the right to:
- Access: Request a copy of your personal data
- Correction: Request correction of inaccurate data
- Deletion: Request deletion of your account and data
- Portability: Request your data in a portable format
- Opt-out: Unsubscribe from marketing emails
To exercise these rights, email us at contact@citron.ai
8. Data Retention
We retain your information for as long as your account is active or as needed to provide our Service. After account deletion, we may retain certain information for up to 90 days for legal and business purposes.
9. International Data Transfers
Your information may be transferred to and processed in the United States. By using our Service, you consent to this transfer.
10. Children's Privacy
Our Service is not intended for anyone under 18 years of age. We do not knowingly collect information from children under 18.
11. California Privacy Rights (CCPA)
If you are a California resident, you have additional rights:
- Right to know what personal information is collected
- Right to know if personal information is sold or disclosed
- Right to opt-out of the sale of personal information (we do not sell your data)
- Right to non-discrimination for exercising your rights
12. European Privacy Rights (GDPR)
If you are in the European Economic Area, you have rights under GDPR including:
- Right to access, rectification, and erasure
- Right to restrict or object to processing
- Right to data portability
- Right to withdraw consent
- Right to lodge a complaint with a supervisory authority
13. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
14. Contact Us
For privacy-related questions, please contact us:
Mangold, Inc.
1111b South Governors Avenue
STE 48507
Dover, DE 19904
United States
Email: contact@citron.ai